Frequently Asked Questions
Sydney Coach Hire often gets asked similar questions so we have compiled a general list of FAQs.
Please feel free to call or email us with a question that you don’t find below.
Do you offer self-drive? We have our own driver.
Sorry, no. We don’t provide self-drive or bus rental.
Can we consume or bring alcohol on the buses?
No, there is no alcohol allowed to be brought or consumed on any coach or minibus at any time.
Can we drink water in the buses?
Yes, bottled water is allowed.
Can we eat in the buses?
No. Under NSW law there is no food to be consumed on any bus unless for medical reasons in which must be requested in writing prior to the service.
Do you provide party bus services or bucks parties buses?
No, we do not provide party buses or services involving alcohol.
Can we consume tea & coffee on the bus?
No. Only water is allowed to be consumed on the bus under NSW law.
Can we put up decorations in the vehicles?
Yes, as long as it is requested (and approved by our office) in writing prior to the service and the hirer takes down and cleans up at the end of service. A bond may be required.
Do you allow standing passengers?
No, all passengers must be seated at all times.
Can we vape on the bus?
No, no smoking or vaping of any kind is permitted by law within 4 metres of a bus or coach.
Do you operate after midnight?
Generally no. However, weddings are an exception providing we do the forward and return legs of the transport.
If we book multiple services can we get a discount?
Absolutely, we offer discounts for repeat customers and first-time clients with multiple services.
What is the maximum capacity on the largest coach?
57 passengers is the maximum. E.g. If you have 75 passengers then you will require a coach and a minibus or 2 x 42 seater coaches.
Where are you located?
Our office is in North Ryde and the bus depot is in Botany.
What are your prices and rates?
We cannot display prices or rates as each service is different. All prices are based on depot to depot so a 4hr charter is a 6hr charter for us being one hour each way in travel time, but depending on the pickup location, the travel time may be longer.
What payment methods do you accept?
We accept all major credit cards and EFT bank transfers.
Do you accept cash payments to the driver on the day?
No, we don’t allow drivers to handle cash. All payments are prior to service.
